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Delivery Information

Standard Delivery Policy

Booking a delivery

Cheshire Mouldings use a courier service to get our products from our North West warehouse direct to your door. As we are the manufacturers of our products we deal with everything from taking your order, picking and packing and then arranging for the product to be delivered.

Through a courier service we deliver our items Monday to Friday between the hours of 09:00 and 17:00 – all of our deliveries will require a signature from the recipient. We will attempt to call you soon after the item(s) are picked and packed to arrange a delivery date to suit you – it’s important that you are able to answer the call or give us a call back on the same day we try to contact you for the quickest delivery.

Until we are able to make contact with yourself to arrange a delivery date the products will not be dispatched – we do this to make sure our customers never miss a delivery they weren’t expecting.

Delivery timescales

We aim to dispatch your products within 48 hours from the time of ordering excluding weekends. This timescale is based on the customer communicating with us when we call to arrange a delivery date. If customers do not respond in a reasonable time this will affect the delivery timescale. If we are unable to achieve this we will let you know. This is due to the nature of some products being bespoke, out of stock or any other issues.

WE RECOMMEND TO NOT BOOK ANY TRADESMEN UNTIL THE ORDER HAS ARRIVED AND BEEN INSPECTED

The day of delivery

On the day of delivery we recommend::

  • Only sign the delivery once you’ve received the correct number of parcels/packages
  • Check that the order is correct
  • Check that the products are in good condition
  • To contact Cheshire Mouldings on the day if any packages are missing
  • If products are damaged refer to our damaged goods FAQs
  • If there are any issues to contact Cheshire Mouldings within 24 hours.

In the event that the products are in good condition but you have purchased an incorrect size/material/fit through your own error please refer to our Returns policy and get in touch with us as soon as possible. Do not attempt to use the product.

Our products may be awkwardly shaped or heavy when they arrive, please make sure there are sufficient people on site to receive these orders to assist in offloading. 

Delivery Prices

We like to keep our prices transparent and easy to understand. We have priced our delivery based on the product type – to make it even easier we will only charge you one price for delivery, no matter how many products you purchase, unless you spend over £500 on products with us in which case the delivery will be FREE unless the delivery is going to the Scottish Highlands in which case the delivery cost will be the surcharge which is explained below.

Currently we only offer delivery to mainland UK. If you wish to enquire about deliveries outside of mainland UK please give us a call.

Delivery will be charged based on the largest price band. For example, if you order 5 spindles, a bundle of mouldings and 5 doors the delivery will be £30.00.

Our delivery prices are as follows:

Delivery prices are inclusive of VAT

Product Type Price
Stair Parts (Timber, glass and metal) £30.00
Cladding £30.00
Skirting & Architraves £30.00
Doors FREE
Decking Products £30.00
Mouldings £12.00
Pineboard £15.00
Products £500 or more FREE

 

Scottish Highlands – Add £10.00

Postcodes:

HS1 IV15 IV36 KA27 KW17 PA36 PA63 PH18 PH38 HS2 IV16 IV40 KA28 PA20 PA37 PA64 PH19 PH39 HS3 IV17 IV41 KW1 PA21 PA38 PA65 PH20 PH40 HS4 IV18 IV42 KW2 PA22 PA39 PA66 PH21 PH41 HS5 IV19 IV43 KW3 PA23 PA40 PA67 PH22 PH42 HS6 IV20 IV44 KW5 PA24 PA41 PA68 PH23 PH43 HS7 IV21 IV45 KW6 PA25 PA42 PA69 PH24 PH44 HS8 IV22 IV46 KW7 PA26 PA43 PA70 PH25 PH49 HS9 IV23 IV47 KW8 PA27 PA44 PA71 PH26 PH50 IV1 IV24 IV48 KW9 PA28 PA45 PA72 PH30 ZE1 IV2 IV25 IV49 KW10 PA29 PA46 PA73 PH31 ZE2 IV3 IV26 IV51 KW11 PA30 PA47 PA74 PH32 ZE3 IV10 IV27 IV52 KW12 PA31 PA48 PA75 PH33 IV11 IV28 IV53 KW13 PA32 PA49 PA76 PH34 IV12 IV30 IV54 KW14 PA33 PA60 PA77 PH35 IV13 IV31 IV55 KW15 PA34 PA61 PA78 PH36 IV14 IV32 IV56 KW16 PA35 PA62 PH17 PH37

 

Speak to one of our team of experts on Freephone 0800 085 3465
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